Although the mistake was taken off the bill, honestly I don't even know how you can bill someone for such an experience. This was the worst experience I have had in this place. No manager ever came down, and I returned the food that was messed up and didn't get to eat anything, except for an appetizer.

I then asked to speak to a manager, because when my food arrived it was wrong. Half an hour later 3 quarters through the movie we finally get our food. As we waited for our order here to the left in the aisle are two little mice just playing around! Very nice!!! We get our drinks, and then about half an hour later our bill, BUT WAIT where is the food? I pressed the service button and the server arrived and I asked why am I getting a bill without even receiving my food yet, 'oh you ordered food?' she checks the receipt and then tells me to hold on and walks away.

So we missed the beginning of the movie, then we placed our order for food and drinks after the movie finally started showing on the screen. It started off with no picture on our screen for like the first 7-8 minutes of the movie, someone yelled out that it would be restarted, but never was. This last time I went which was Janufor an 8:15pm showing of Jumanji (theater #9). I used to love coming to this place, but every time I go now, it is like it is on a downhill direction spinning out of control. Pro tip, it's the only theater you can order tickets directly from the Movie Pass app without using the card. I'd like to see some vegan options and maybe a few more film choices, but regardless I was glad to have this unique theater nearby. The drinks include a variety of cocktails, a little pricey but you're paying for the experience as well. The sound system is decent, which is good as the theater plays mostly Hollywood fare, and the occasion screening of work by local film makers. It's a chain, so it lacks some of the character of Nighthawk, but the trade off is a newly renovated theater (which had been a United Artists among other things in the past) with a consistent menu, although not a huge variety of choices. Unbeknownst to me, a quick ride on the El to 69th Street leads to the Studio Movie Grill. With all the trendy new concepts in Philly (ping pong, video game bars, thankfully no ax throwing yet), I wondered why this hadn't come here yet. Not so long ago I visited a friend in Brooklyn who told me about the Nighthawk Cinema, which was a movie theater with a bar (not so unusual) which had wait service (unusual!).

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